Decode Her

Refund Policy

Last updated: October 3, 2026

1. Overview

We want you to be satisfied with your subscription to Decode Her. This Refund Policy explains when refunds may be issued for paid subscriptions.

2. Eligibility for Refunds

All subscription payments are final and non-refundable. A refund is only issued if:

  • You were charged in error or charged twice for the same period.

3. Non-Refundable Situations

Refunds are not provided in the following situations, among others:

  • Change of mind, at any time after purchase.
  • Failure to use the Service during the subscription period.
  • Violation of the Terms of Service resulting in account termination.
  • Unused time in a billing period. Weekly, monthly, and yearly plans are billed in full for each period.

4. How to Request a Refund

To request a refund, email info@redpillcoach.com within 14 days of the charge date. Please include your account email and the reason for your request. We aim to respond to refund requests within 5 business days.

5. Refund Processing

Approved refunds will be processed to the original payment method. Depending on your payment provider, refunds may take 5-10 business days to appear in your account.

6. Cancellation vs. Refund

Canceling your subscription stops future charges but does not automatically generate a refund for the current billing period. You will retain access until the end of your current billing cycle. If you want a refund for the current period, you must submit a separate refund request.

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact

For refund-related questions, email Redpill Coach LLC at info@redpillcoach.com.